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Need some help? That's what we're here for! If you can't find your answer in our Customer Experience section, please get in touch using one of the below options.
Please note: We’re experiencing a peak in enquiries, so it will take us a little longer than
normal to get to everyone, with delays of up to 3-5 business days. We are working hard to respond as
soon as we can.
Track your online order here.
CHAT WITH CUSTOMER CARE
Have an enquiry or feedback? Talk live with our Customer Care team here
Monday to Sunday 8am to 10pm AEDT
CHAT WITH THE IN-STORE TEAM
Want product advice or a virtual demonstration? Connect with our expert team in-store through chat,
phone call, or video call here, the choice is yours!
Monday to Sunday 9am to 9pm AEDT
Our Customer Care team are available for over-the-phone support on 1800
(free call Australia) or +61 3 9420 7373
Monday to Sunday 9am to 5pm AEDT
Complete the form below or email us directly at firstname.lastname@example.org and we'll get back in touch as soon as possible